Support

Stuck? We're humans, and we answer. Email support@tryuntangled.com.

I lost my invite code

Create a new vault. Invite codes are single-keyed to the vault they were issued for — that's a security feature, not an oversight.

The vault expired

Vaults self-delete 90 days after creation. The data is gone, permanently and by design — we cannot recover it. Export before day 90 if you want a copy.

How do I delete everything right now?

Inside the app: Settings → Delete vault now. It's immediate.